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GUNPLANBUILD BEYOND

— The Gunpla Model Companion

View On Figma
Gunplan Build Beyond phone mockup
AR Experience
Mobile Design
Prototyping

Empowering the Gunpla Community

The Challenge

Unclear instructions and inaccessible resources make Gunpla building frustrating for many enthusiasts.

The Solution

Step-by-step tutorials for beginners and powerful project tracking tools for experienced builders.

The Impact

An enhanced building experience for all skill levels with easy access to manuals and resources.

Project Specifications
01 / YEAR
Year
2024
02 / ROLE
Role
Lead Product Designer
03 / DURATION
Duration
8 Months
04 / CATEGORY
Category
Mobile AR

What is a Gundam?

A Gundam build kit is a snap-together plastic model based on the Mobile Suit Gundam series, designed for all skill levels and offering customizable, poseable mechs without the need for glue or paint.

Gunpla parts runnerGundam RX-78-2 model

Snap Fit Assembly

No glue required. Customizable and posable.

Gunpla

Short for Gundam Plastic Model. Based on the mecha (robot) designs from the Mobile Suit Gundam series.

Multiple Grades

From beginner-friendly to expert level kits.

Fully Articulated

Pose your model in dynamic action scenes.

Mobile Suit Gundam Wing poster

Iconic Anime

Gundam = legendary Japanese sci-fi anime with giant robot "mobile suits" piloted by humans in epic space battles.

SPEC: GUN-001REV. ASCALE 1:1
Gunpla RGM-79 GM Ground Type kit parts

Gunpla Kits

"Gunpla" = Gundam + Plastic model. Snap-together construction, no glue required. Painting and customizing optional.

SPEC: GUN-002REV. ASCALE 1:144
§ 01Overview

Project
Overview

PlatformiOS / iPadOS
Core TechARKit · RealityKit
Primary UsersHobby Builders, 18–45
StatusConcept / Hi-Fi

An AR-powered companion that transforms the Gundam model kit building experience for every skill level.

Gunpla Build Beyond combines augmented reality, step-by-step tutorials, progress tracking, and a builder community into a single tool — replacing the fragmented mess of printed manuals, YouTube playlists, and forum threads that builders currently navigate alone.

→ 01
AR Overlay
Live 3D guidance on the parts in front of you.
→ 02
Structured Tutorials
Long builds broken into recoverable sections.
→ 03
Builder Community
Forums, replacement parts, custom guides — in one place.
§ 02Problem

The
Problem

06
Recurring friction points
identified across user research
RX-78 manual page 1RX-78 manual page 2RX-78 manual page 3RX-78 manual page 4

Gunpla building can be frustrating for both beginners and experienced builders — new users feel lost; veterans struggle to organize. The frustration cuts across skill levels.

SeverityIssue
HIGH
Time-intensive & discouraging

Requires dedication, precision, and 4–12+ hours of building. A single mistake is often discouraging and limits return engagement.

HIGH
Low user-friendliness

Manuals are 40+ pages with cryptic icons, unclear visuals, and rarely mention the specialty tools the build actually requires.

MED
Decentralized information

Tutorials, tips, and replacement-part sources are scattered across YouTube, Reddit, and Discord — there's no center.

MED
Financial anxiety

Premium kits cost up to $300, creating pressure to build perfectly the first time. Mistakes feel expensive.

LOW
Accessibility gaps

Small print and dense visuals make manuals difficult for users with low vision, dyslexia, or motor impairments.

LOW
Language limitations

Manuals ship primarily in English and Japanese, alienating large portions of Bandai's international user base.

§ 03Solution

The
Solution

04
Core features
working in concert
SCREEN · 01/12
HOME · ACTIVE
VIEWPORT · 393×852
STATE · LIVE
01 / Home
BackgroundBorderShadow
Master the art of Gunpla

Search for a model or use the AR Button to scan the bar code

Current Gundam build
CURRENT BUILD

Gundam Calibarn

Master Grade • 1/100 Scale

Build Progress68%

In Progress

An AR-powered companion that turns the manual, the tutorials, and the community into a single coherent tool — exactly where builders already work.

No.Feature
01
AR-guided assembly

Point your camera at the workspace and see step-by-step 3D guidance overlaid on the actual parts. Eliminates the #1 friction point identified in research — part identification.

02
Section-based tutorials

Long builds split into recoverable chunks with built-in checklists and rest prompts. Borrows from how experienced builders already pace their work.

03
Progress tracking & catalog

A persistent record of every build — completed, in-progress, and aspirational — with optional pages for user-created customization tutorials.

04
Builder community

Integrated forums, FAQ, replacement-part ordering, and a shared gallery — replacing the fragmented mess of YouTube, Reddit, and Discord.

§ 04Research

Research

0
Methods
used to ground the design
0Builders
interviewed
0Research
methods
0+Raw
observations
0Themes
clustered

Through interviews, personas, empathy maps, and affinity diagrams, we surfaced the friction points and motivations driving real builder behavior — and translated them into design direction.

Key Insights
No.Insight
  • 01

    Visual learners struggle with text-heavy instruction manuals.

  • 02

    Part identification is the #1 source of builder frustration.

  • 03

    Community connection motivates builders to complete projects.

  • 04

    Beginners need confidence-building wins early in the process.

Design Requirements

Based on our research findings and "How Might We" explorations, we established the following design requirements to guide our solution development.

R01
Community Features

Reddit plugin to use as a help forum, post builds, ask questions, and provide feedback — fostering a sense of community among builders.

R02
Accessibility Features

Must meet accessibility standards for individuals with disabilities, including text-to-speech, high-contrast modes, and multi-language selection.

R03
In-App Purchase Options

Support in-app purchases for 3D printing files, replacement parts, official Bandai paint, and ordering models directly.

R04
User Generated Content

Allow users to create their own tutorials and submit feedback, opening the door to a creator-driven knowledge base.

Scope the Opportunity

Using the Designing for Growth framework to explore problem spaces and identify solution pathways.

"Beginners can't build the models they want because of difficulty."

— Starting problem statement
How Might We
  • Lower the difficulty for them?
  • Provide better instructions?
  • Add more visuals or easier steps?
Broader Opportunities
  • Collaborating with Bandai for AR interactions.
  • Creating a full catalogue of past and future models.
  • Promoting products through the app directly to customers.
Why This Matters
  • Complexity shouldn't hinder enjoyment.
  • Researching how people interpret instructions creates insights that apply elsewhere.
Barriers & Constraints
  • Barrier — Financial cost of buying models for research.
  • Constraint — Choosing a model that isn't too difficult or too easy, too long or too short, or too expensive.
Narrower Opportunities
  • Creating an app to help with tutorials.
  • Better documentation of the building process.

Research Goals

Research Methods

What We Did

Six qualitative interviews, 15–20 minutes each, with a mix of experienced builders and beginners. Combined direct questions with observational insights as participants walked through their typical building workflow.

Interview Session

Participants

06Total Participants
20–40Age Range
3 + 3Experienced / Beginners

Key Findings & Insights

01
Desire for customization

Builders want to personalize their kits but feel hesitant — afraid of damage, unsure where to start. Customization makes them feel part of the show itself.

02
Frustration with fragility

Brittle pieces and replacement-part friction drive experienced builders to quit; complex instructions stop newcomers from starting in the first place.

03
Aesthetic-driven motivation

Builders are drawn to the design of the mech itself — completion satisfaction outweighs the frustration of getting there.

04
Instruction clarity

Manuals often feel confusing or overwhelming, especially for complex Master Grade and Perfect Grade kits.

05
Replacement parts

Availability of replacement parts is a constant concern, especially after accidental breakage.

06
Community building

A supportive community is considered essential for sharing builds, seeking advice, and learning from others.

07
Emotional connection

Builders find genuine joy in the process — it deepens their appreciation for the Gundam universe itself.

What Participants Said

"I wish I could just point my phone at the parts and know exactly which one I need. Flipping through pages is so tedious."

— Marcus, 28 · Intermediate Builder

"I'm always afraid I'm going to snap a piece. The instructions don't tell you how much force to use or warn you about fragile parts."

— Sarah, 22 · Beginner Builder

"The best part is sharing progress photos with the community. Seeing others' builds motivates me to keep going."

— Kevin, 34 · Experienced Builder
Beginner and Experienced Builder personas

Beginner Builders

First-time or novice builders seeking guidance.

Goals
  • A clear, beginner-friendly guide that breaks down each step.
  • Understand which tools are needed and how to use them.
  • Build confidence without feeling lost or frustrated.
Frustrations
  • Overwhelmed by complex, unclear instructions.
  • No step-by-step tutorials for specific models.
  • Don't always know they need clippers, sanding sticks, etc.
  • Fear of making expensive mistakes.

Experienced Builders

Regular to advanced builders seeking efficiency.

Goals
  • Easily track progress and manage a growing collection.
  • Quickly find instruction manuals for any kit.
  • Learn advanced techniques and customization tips.
  • Reduce friction around fragile or missing parts.
Frustrations
  • Difficult to track ongoing builds and inventory parts.
  • Hard to find manuals online — especially for older kits.
  • Limited access to advanced-technique resources.
  • Managing multiple in-progress kits gets unwieldy.

The maps moved us past assumptions about what builders do, and toward what they actually feel — anxiety, pride, frustration, curiosity — at each stage of a build.

Empathy Map — Beginner UserEmpathy Map — Experienced User

Detailed Says/Thinks/Does/Feels breakdowns documented in research archive.

Gunpla building lives at the intersection of creativity, learning, and community — shaped by support networks, evolving skills, and the quality of tools and instructions.

Affinity Diagram — Full Map

Key Themes & Insights

01
Community
  • Plays a central motivational role for both groups.
  • Beginners rely on forums and experienced builders for reassurance.
  • Experienced builders enjoy mentoring newcomers.

InsightCommunity support reduces frustration and accelerates learning.

02
Issues / Pain Points
  • Instructions feel unclear, especially for beginners.
  • Fragile parts create anxiety about mistakes.
  • Low-quality kits frustrate experienced users.

InsightPoor clarity and quality directly hurt confidence and enjoyment.

03
Enjoyment
  • The build process is relaxing, rewarding, even therapeutic.
  • Satisfaction comes from visible progress and completion.
  • Customization increases emotional investment.

InsightEnjoyment compounds as builders gain control and confidence.

04
Innovation
  • Experienced users seek advanced techniques and new tools.
  • Experimentation drives skill growth.
  • Excitement around evolving materials and tech.

InsightInnovation keeps experienced users engaged long-term.

05
Progress
  • Visible progress motivates continued building.
  • Beginners feel pride as skills improve.
  • Experienced builders treat each kit as a learning step.

InsightProgress tracking reinforces motivation and confidence.

06
Accessibility
  • Clear instructions and beginner-friendly resources are crucial.
  • Digital resources bridge learning gaps.
  • Welcoming newcomers grows the community.

InsightLowering the learning curve directly grows the community.

07
First Impressions
  • Initial experiences shape long-term engagement.
  • Early confusion discourages beginners.
  • Positive early wins build lasting interest.

InsightOnboarding experience is critical for retention.

08
Learning
  • Building is seen as an ongoing educational process.
  • Users enjoy mastering techniques over time.
  • Learning is self-directed but community-supported.

InsightGunpla is as much a skill-building system as a hobby.

09
Instruction Manuals
  • Physical manuals help, but often fall short.
  • Users want clearer visuals and digital supplements.
  • Advanced builders want deeper technical guidance.

InsightInstructions should scale with user experience.

Core Takeaway

Improving clarity, accessibility, and instructional support — especially for beginners — while enabling deeper customization and innovation for advanced users will strengthen engagement across every experience level.

§ 05Design Process

Research-Driven
Design

05
Concepts
explored from research

Using "How Might We" questions derived from research findings, we explored five design concepts — each one mapped to a specific friction point surfaced in user interviews and synthesis.

Translating Insights into Concepts
No.Friction Point
  • 01

    Text-heavy manuals that overwhelm builders

  • 02

    Part identification frustration slowing down progress

  • 03

    Community connection gaps between builders

  • 04

    Beginners need confidence throughout their build journey

How Might We
Concept 01 — Instructions / AR 1Concept 01 — Instructions / AR 2
Question

How might we make instructions more enjoyable?

Concept

AR-Enhanced Instructional Journey

Turns instructions into an interactive journey with AR and 3D. Starts with a 3D preview, showing steps, brand, and tools so users feel ready.

Strategy

Build in sections with breaks, using AR to locate parts and check progress. Photoshopped 3D placeholders and animations illustrate the assembly process.

Capabilities
  • Quick AccessBarcode, image scan, or search
  • 3D PreviewView model from different angles
  • AR AssistanceLocate and verify parts
  • Progress TrackingGreen steps, stars, and encouraging messages
  • Section BreaksSections start with a checklist, end with a break prompt
  • Step AnimationsQuick animations for each assembly step
  • Text-to-Speech & Language Options
  • Offline ModeDownload instructions for offline access
Risks
  • Device LimitationsAR and 3D may be hard on older devices
  • User OverloadToo many features could overwhelm
  • AR Learning CurveSome users may struggle with AR
  • Storage NeedsHigh storage for 3D and offline features
§ 05.1User Flows

Research-Informed
User Flows

Based on how users naturally navigate building tasks (observed during contextual inquiry), we mapped intuitive journeys that align with their mental models and reduce cognitive load.

User flow diagram: Home → Catalog → AR Scan → Builder → Tutorial
§ 05.2Iterative Design

Iterative Design
& Validation

Each design iteration was validated with users and refined based on feedback — ensuring solutions truly addressed the problems identified in research.

01

Digital Low Fidelity

Information Architecture

Tested information architecture and basic layouts with users to validate that our structure matched their expectations from research findings.

20 wireframes
01AR · Rotating
02AR · Posing
03AR · Hidden UI
02

Mid Fidelity

Visual Hierarchy & Patterns

Refined based on usability testing feedback, incorporating visual hierarchy patterns that users found most intuitive during research sessions.

35 wireframes
01Splash Screen
02Home
03Catalogue
03

High Fidelity

Final Designs & Validation

Final designs incorporating all research-driven improvements, ready for testing with target users to validate our solutions.

9 screens
01 / Home
BackgroundBorderShadow
Master the art of Gunpla

Search for a model or use the AR Button to scan the bar code

Current Gundam build
CURRENT BUILD

Gundam Calibarn

Master Grade • 1/100 Scale

Build Progress68%

In Progress

02 / Scan
ScanScreen

Scan Barcode

Scanner Active

Scan the barcode on your Gunpla box

Position the barcode within the frame

Press the scan button below to begin

How to Scan

1

Find the barcode

Locate the barcode on your Gunpla box (usually on the back or side)

2

Position & scan

Center the barcode in the frame and press the scan button

3

Choose your action

Decide if you want to start building or just save it to your collection

Recent Scans

RX-93 Nu Gundam

RG

4573102615457

2 days ago

Barbatos Lupus Rex

HG

4549660040774

1 week ago

Strike Freedom Gundam

MG

4573102615464

2 weeks ago
03 / Collection
Collection

My Collection

Track your Gunpla journey

6
Work in Progress
18
Complete
24
Total

All Models

100%
Complete
Gundam Aerial

HG 1/144 #03

Gundam Aerial

75%
In Progress
RX-93 ν Gundam

RG 1/144 #35

RX-93 ν Gundam

45%
In Progress
Gundam Barbatos

MG 1/100 #251

Gundam Barbatos

100%
Complete
Strike Freedom

PG 1/60 #30

Strike Freedom

30%
In Progress
Wing Gundam Zero

HG 1/144 #02

Wing Gundam Zero

50%
In Progress
Gundam Calibarn

HG 1/144 #04

Gundam Calibarn

Filter Collection

Status

Grade

04 / Builder
BuilderPage

Builder's Page

Gundam Calibarn
Swipe to rotate

Gundam Calibarn

HGTWFM 1/144 #26 Gundam Calibarn

Mobile Suit Gundam: The Witch from Mercury

Time
12h 30m
Grade
High
Pieces
189

The Gundam Calibarn is Suletta Mercury's final mobile suit, featuring an elegant white and blue color scheme with distinctive wing binders. This High Grade kit offers excellent articulation and a sharp, modern design.

HeightApprox. 130mm
Weight185g
Articulation Points23
Runners8 + 1 (PC)
Scale1/144
DifficultyIntermediate
Release DateMarch 2024

This kit went together beautifully with minimal seam lines. The blue parts have excellent color separation. Applied panel lining to enhance details and finished with a light matte coat. The wing binders are the highlight of this build with great poseability.

AR Preview

Gundam Calibarn

Gundam Calibarn

standing Pose

Swipe to rotate

Model Size: 18.0 cm
7.1 in

Pose Selection

05 / AR Preview
BuilderPage · AR overlay

AR Preview

Gundam Calibarn

Gundam Calibarn

standing Pose

Swipe to rotate

Model Size: 18.0 cm
7.1 in

Pose Selection

06 / Steps
TutorialPage · Steps tab

01 Head

Gundam Calibarn

Overall Progress8%
07 / Tutorial Step 1
TutorialPage · currentStepIndex 1

01 Head

Gundam Calibarn

Side Cutter

Side Cutter

Tweezer

Tweezer

Click the AR Camera feature for a visual guide to locate building parts.

Click the forum icon if you'd like help from the forum on a specific step.

Progress

5%

Step 1

Locate Runner A, part A(20)

Runner A
A(20)

Front

A(20)

Use
to cut out 1x A(20)
08 / Tutorial Step 2
TutorialPage · currentStepIndex 2

01 Head

Gundam Calibarn

Progress

5%

Step 2

Locate Runner D1, part D1(7) and D1(8)

Runner D1
D1(7)

Front

D1(7)

D1(8)

Front

D1(8)

Use
to cut out D1(7) & D1(8)
09 / Tutorial Step 3
TutorialPage · currentStepIndex 3

01 Head

Gundam Calibarn

Progress

5%

Step 3

Locate Sticker 17, part 17(1)

Tap to choose a sticker

or

Place sticker on D1(7) and D1(8)

D1(7)

Front

D1 (7)

D1(8)

Front

D1 (8)

Use
to place sticker on D1(7) & D1(8)
10 / Tutorial Step 4
TutorialPage · currentStepIndex 4

01 Head

Gundam Calibarn

Progress

5%

Step 4

Connect A(20) to the back of D1(7)

D1(8)

Front

D1 (8)

D1(7)

Back

D1 (7)

A(20)

A(20)

Connect D1(7) to the peg of A(20)

Side

D1(7)+A(20)

D1 (7) + A(20)

Front

D1(7)

D1 (7)

Animated Example

Result

3D part

Tap image to rotate

§ 06Reflection

Reflection

04
Lessons from
shipping research-driven design

Looking back, the project taught me as much about how to do design work as it did about Gunpla builders themselves.

The Big Takeaway

Research isn't a deliverable — it's a compass. The strongest design decisions in this project all traced back to a specific moment in a user interview.

Supporting Reflections
  • 01What WorkedLetting research drive scope, not features.

    Each of the five HMW concepts mapped to a specific friction point surfaced in interviews — not to a feature I wanted to build. When I caught myself sketching something cool, the affinity diagram was a sanity check: did real builders ask for this? If not, it didn't ship.

  • 02What I'd Do DifferentlyTest concepts with users earlier.

    The HMW exploration phase ran longer than it needed to. With hindsight, I would have shown rough sketches to two or three interview participants after the affinity diagram — before committing to wireframes. Cheap, fast validation that I left on the table.

  • 03The Hard LessonAR is easy to demo, hard to design for.

    Builders loved the idea of AR part identification in interviews. Designing the actual interaction was harder — lighting, hand occlusion, device limitations all collided with the simplicity users expected. The lesson: glamorous tech rarely survives first contact with a real workflow.

  • 04What's NextValidate with target users, then ship a beta.

    The hi-fidelity prototype is ready for usability testing with a fresh group of builders — beginners especially, since that's where the design has the most to prove. After that, a narrow beta focused on the AR-guided instructions concept (the single most-requested feature) would tell me whether the bet was right.

— End of Case Study —

Thanks for reading. If you'd like to talk about the work, the research methodology, or anything Gundam-related, I'd love to hear from you.